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Please note: YKK does not sell directly to consumers; we sell only to the trade. Should you have a problem with or need help locating a YKK® product, please contact us using the information on this page and we’ll assist as possible. American & Efird, the thread company, serves the home sewing market for us. Contact them on their website www.amefird.com and a representative will assist with locating the nearest YKK dealer for new or replacement zipper products.